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KD55XF9005

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ginger5861
New

KD55XF9005

Bought the above model 5 days ago. When you turn it on, within 1 minute the screen goes off and stays off . You have to change channel for screen to come back . Any ideas

1 REPLY 1
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

Have you tried a restart of your TV?

 

To do this - press and hold the power button on the remote control for about 5 seconds. The TV will turn off and then restart automatically after a short time.  

 

If this does not resolve the issue, I would advise a reset.  More details on how to perform this here.

 

Let me know how you get on.

 

Best wishes,

 

Sean Mc