Small horizontal line

[mastany10]

Hi all ,

I've had my Bravia  KD-49x8305c  for 13 months, since yesterday a line appeared on the TV I put the TV to standby and out again and it disappeared  till this morning 

Any advise would be grateful . 

[Anonymous]

Hi there

Its hard to advise without seeing a photo - but if you remove all HDMI connected devices just leaving the power and aerial leads - does the line still appear when watching Freeview TV?

If so, its probably the begining of a hardware fault and would need looking at by an authorised Sony repair centre, see:

http://services.sony.co.uk/support/en/repair/asc

Cheers

[mastany10 · Accepted solution]

Hi 

thanks for your reply 

ive had support from Sony and they advised to do a factory data reset which seems to have resolved the issue