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X94j stuck pixel

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D-Law81
Member

X94j stuck pixel

Hi just had my x94j replaced about 2 weeks ago and have noticed a stuck pixel. Any way to fix this..? 🤔 

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Accepted Solutions
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D-Law81
Member

Thanks for your reply, I have spoken to sony and they advised the same thing. But it didn't work, so told sony and there going to replace it as only had 3 weeks.. 

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3 REPLIES 3
Piscie
Community Team

Hello @D-Law81,

 

Try to unplug the power as well as any external device connected, then replug and check again. Also, make sure that your TV software is up to date.

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D-Law81
Member

Thanks for your reply, I have spoken to sony and they advised the same thing. But it didn't work, so told sony and there going to replace it as only had 3 weeks.. 

profile.country.GB.title
SkyNet404
Specialist

Hey there,

 

Glad that they're gonna replace it for you, but since it's only 3 weeks you can also check what your retailer got to say if it's still within return period.

 

Cheers.