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XBR65A8F - 4k promotion cannot be redeemed

shachr
New

XBR65A8F - 4k promotion cannot be redeemed

Hey guys,

I cannot redeem the two 4k movies promotion, it's simply no showing up in the Google Play Movies & TV

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jumpsuit
Expert

Hi @shachr and welcome to the Community :slight_smile:

 

Have you only had the TV a day or two?

Has it completed any updates?

Sometimes it can take a little while to catch up.

 

However I would still contact Sony Support

and they will be able to help.