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Sony PS-LX300USB - Very bad experience - no sound via laptop speakers

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Sony PS-LX300USB - Very bad experience - no sound via laptop speakers

Very Bad experience with Sony PS-LX300USB 
Although I followed precisely the instructions I don't succeed to get the sound when playing LPs on the LX300USB when connected to my laptop (Win 8.1).
The usb connection becomes visible and yes I set my laptops speakers as default device under Configuration/Sound/Playback according install instructions.
I did different trials with other laptops (running Win 10 / 7 / XP) but without any result...
PS: Sony HelpDesk was advising to do a windows re-install (no kidding...)

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