Guideplus program numbers not holding

[petecossie]

For some reason in the last few days the program numbers on the Guideplus listing do not hold.  All the digital channels (apart from those set to external receiver) revert to whatever is the last channel that has been selected when you do a manual change in the Editor sub menu. The TV is a Sony Bravia KDL-40W55XX & the DVD Recorder is a Sony HXD1095, and the set top box is a Virgin Pace unit set to Eurosport host channel 521.  Everything was working fine until about a week ago but for some inexpliciable reason it will just not hold the program number whatever sequencing I try.

The Guideplus website seems to be none existant.

Anybody got any ideas to overcome this problem.

[Thalamus. · Accepted solution]

Hi petecossie,

welcome to Questions & Answers..:smileyhappy:

Does anything in the KB below help..

                     Guideplus is no longer available via Analogue TV transmission. 

         What has happened ?

• Gemstar® the owners of Guideplus no longer provide their Guideplus service via Analogue TV transmission.
• This is already in affect and the service has been de-activated since Jan 01 2011.
• The service was orginally available via Analogue Host channel ITV1, Analogue channel 3.
• A channel that provides the Guideplus service is known as a HOST channel.
• Analogue Guideplus services will be de-activated due to the Government Digital Switchover. Sony have no control over this situation.
• Important: Products that use the Digital Guideplus system (as listed below) are not affected by this situation.
• To find out more, please visit the Gemstar website  http://www.europe.guideplus.com/home.html. see the link below.

         For more information please click this link Guideplus website

         Are Sony products affected?

• YES are affected :  Sony model number type RDR-HX and RDR-GX which have the Analogue Guideplus feature. Analogue only Sony DVD HDD recorders  Analogue only DVD Recorders and HDD recorders will no longer have  Guideplus functionality however if you are a SKY subscriber and  subscribe to the UK Eurosport channel, Guideplus can still be obtained  using Eurosport as the HOST channel. Details on how to use Eurosport as a HOST channel can be found within the rercorder's supplied instruction manual.

• YES are affected :  Sony model number type RDR-HXD which have the Analogue Guideplus feature. Analogue and Digital Sony recorders some of the RDR-HXD (e.g RDR--HXD870)

Guideplus will no longer operate on these products but there is an option to now use the Sony Guide which is similar to Guideplus but can only be used with Freeview  transmissions. Another option is that if you subscribe to SKY and to the  UK Eurosport channel you also have the option of using Eurosport as the  HOST channel. Details on how to use Eurosport as a HOST channel can be found within the rercorder's supplied instruction manual.

• NOT affected:  Sony model number type RDR-DC . Use Digital Guideplus only so are not affected.

These models have never had the ability to provide Analogue Guideplus but the customer does have the option to use the Digital Guideplus system.

• NOT affected:  Sony Bravia with Guideplus are

These models have never had the ability to provide Analogue Guideplus but the customer does have the option to use the Digital Guideplus system.