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Have just purchased a Sony HT-XT2 Soundstage. A message appeared on the screen informing me that a software update was available, so I then updated the unit over the internet as instructed. Shortly after the update, I tried to view some photos on my network but got a message saying 'No playable file in this category'. Prior to the update, I was able to view the photos. I then looked at the details of the update on the Sony support website and found the following info: 'Important - If the previous firmware update was not installed, "Termination of Photo playback" will be applied by installing this firmware update'.
Is there any way for me to recover from this issue?
Hi Jenks,
Thanks for joining the community. The M34.R.2137 firmware info here does confirm what you have said but I can ask our team to check if there are any options for you.
Thanks,
EdwinaU