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January 2021
January 2021
Missing screws
I bought a Sony tv recently, model #KDL43WG663. There we’re no screws in the box to attach the legs. The installation manual says there should be 4, product code M4L10. To save hunting down these screws, I can just buy them from the local hardware store, but does anyone know the size of these screws because the will need to fit into the thread on the tv.
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February 2021
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February 2021
February 2021
Sony directed me to the response to similar posts, which basically told me
how to order Sony parts. I’m not going to pay for screws that should have
been in the box. Sony have asked me to send my receipt and a photo of the
serial number and model from the back of the box. I sent this off today.
how to order Sony parts. I’m not going to pay for screws that should have
been in the box. Sony have asked me to send my receipt and a photo of the
serial number and model from the back of the box. I sent this off today.
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February 2021
February 2021
That's perfect then, you don't need to do anything but wait (though, that can sometimes be a challenge) glad to hear that things are being handled for you!
It'd be really helpful to other people with the same issue if you mark the thread as resolved (including any extra info is also definitely a plus)
- JD
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February 2021
February 2021
Resolved
Sent from my iPad
Sent from my iPad