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Can't find hard drive or OS

JennieS
Visitor

Can't find hard drive or OS

Hi!
Yesterday I thought it was time for me to format my Sony Vaio VGN-NR31E, so i rebooted the computer with the first Recovery-disc (that I created myself when I bought the computer). The Recovery-menu popped up and I chose "Restore complete system". It all went fine and when it reached 20 % it told me to put in the 2nd recovery disc, which I did. It then continued working til it reached 21 %, then I got an error message saying: "Error 309:69". I clicked "ok" and a new error message popped up saying "Error 319".

"Shoot" I though, clicked "ok" again and rebooted the computer and tried once again and again to restore complete system. It didn't work. So I thought maybe something's wrong with the 2nd disc, but how do I fix it without spending money on ordering a new one from Sony? I coulnd't come up with a solution, so instead I used the Command window (the one that looks like DOS) and I wrote "format c:". Wrote and done, but now here's the problem. When I tried to start the computer normally without a cd it said I didn't have an operating system and since my recovery dvd's didn't work I tried to use an old xp-recovery dvd instead of vista. This old dvd is really for an old computer, but I thought I could give it a shot. Wrong by me. I couldn't even start the installation because no hard drive was found. I read somewhere that XP can't find SATA hard drives, but what can I do about that when I don't even have an OS and can't change anything in BIOS?

Please help me if you can. I can't survive without my computer and the computer I'm on now SUCK.

10 REPLIES 10
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Thalamus.
Champion

Thank you for all the help! I'll let you know if the new discs work whenever I get them.


You're welcome, yes please let me know if the new discs work.. :four_leaf_clover: