I BOUGHT A EXTENDED WARRANTY LAST AUGUST 2012 WHEN MY VAIO ONE WAS COMING TO AN END, PAID FOR IT OVER THE PHONE £89, LAST WEEK MY VAIO STARTED GIVING ME PROBLEMS SO I CALLED TO BOOK REPAIRS BUT AFTER BEING TRANSFERED TO MILLION OF THEIR STAFF NO SOLUTION WAS GIVEN TO ME, I WAS EVEN OFFERED SOMEONE WILL CALL ME BACK BUT NO ONE HAS UPTO NOW ALL I GET IS EMAIL REPAIRS, THEY KEPT SAYING I DIDNT HAVE EXTENDED WARRANTY AND ASKED I EMAIL THEM A COPY OF THE PURCHASE SO I DID ONLY NOW FOR THEM TO SAY I DIDNT REGISTER IT WITHIN 30 DAYS WHICH IS WRONG CAUSE I DID ON THEIR WEBSITE AND IT CONFIRMED ON THE SCREEN MY PRODUCT WAS NOW REGISTERED WELL IF THEY ARE NOT GOING TO HOLD TO THEIR AGREEMENT COULD THEY GIVE ME MY MONEY BACK, I DIDNT PAY TO RECEIVE A PRODUCT THAT I CANT USE FOR ANYTHING.
