SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

[montyp80]

Hey,

I have bough sony VGN-S1XP bout 3 months back from UK and i am based in India now. Lately my DVD-rw/CD-rw drive(MATSHITA - UJ812) has got into some problem. It does not read most of the dvd's and cd's and shows them as blank. No matter what disc i put in, its just not reading any disk.

I have tried contacting Indian Customer Service centre but they havnt launched this model in India and do not have skilled technicians to sort the problem with the drive.

Can anyone please tell me what can be the possible solution to this? How can i get this drive sorted out? Any suggestions would be really appreciated.

Cheers
Monty

[kee-lo_]

You need to speak to the European support, as it's not supported outside the UK

[rich912]

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included):smileysad:

[kee-lo_]

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included):smileysad:

Hopefully Sony will wake up and smell the coffee on this one :smileycoffee:

[seb21__]

mmh, better I save my words:smileydevil:

[rich912]

Hopefully Sony will wake up and smell the coffee on this one coffee

Oh, how I wish. Unfortunately this is only one of a long list of problems that Sony need to address. If I was to hold my breath on this I would be as dead as my optical drive:smileydevil:

[kee-lo_]

I'd be as dead as the RAM slots in a lot of GRX users' machines if I held my breath too.

* touches wood mine is fine

[rich912]

* touches wood mine is fine

WHEN your time comes, at least you will know what the problem is:smileywink:

[kee-lo_]

Yeah probably Rich.

[EXPERIENCE]

Did you use more films whit diferent region code if you did your dvd reader is dead and lock on last dvd that you look on your laptop that can be problem and other maybe your laser is bad and you need to make your laser clean one more time.