SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

[montyp80]

Hey,

I have bough sony VGN-S1XP bout 3 months back from UK and i am based in India now. Lately my DVD-rw/CD-rw drive(MATSHITA - UJ812) has got into some problem. It does not read most of the dvd's and cd's and shows them as blank. No matter what disc i put in, its just not reading any disk.

I have tried contacting Indian Customer Service centre but they havnt launched this model in India and do not have skilled technicians to sort the problem with the drive.

Can anyone please tell me what can be the possible solution to this? How can i get this drive sorted out? Any suggestions would be really appreciated.

Cheers
Monty

[Foxhound]

There is a new firmware on vaio-link to download for the UJ-812. Download it and flash the drive, if you're lucky it might solve the problem.
Good luck on it, you'll need it if you are going for SONY support for help.

[kee-lo_]

Hope this firmware sorts it all out.

[oujee]

i have same computer and same problem. I think, that my dvd-drive worked maybe two months and then it stopped. Help!!!

[montyp80]

have you heard anything like dat before, if the firmware has sorted out the optical drive problems like one of those in mine? anyways i'm going to try dat, but i dont know how to flash the drive?

can you help me wiv dat dude?

cheers.
Monty

[montyp80]

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included):smileysad:

I will try this as well. thanx Rich


monty

[montyp80]

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included):smileysad:

And wot did u do for your optical drive in the case of faliure?

[montyp80]

There is a new firmware on vaio-link to download for the UJ-812. Download it and flash the drive, if you're lucky it might solve the problem.
Good luck on it, you'll need it if you are going for SONY support for help.

have you heard anything like dat before, if the firmware has sorted out the optical drive problems like one of those in mine? anyways i'm going to try dat, but i dont know how to flash the drive?

can you help me wiv dat dude?

cheers.
Monty

[kee-lo_]

Make sure you read the instructions carefully, or you'll kill your drive.

[rich912]

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included)sad

And wot did u do for your optical drive in the case of faliure?

I purchased a USB external CD/DVD drive. Not ideal, but a cheaper alternative to a straight replacement. As this will not facilitate a boot in the event of a system failure I have installed a separate operating system on the D drive, so short of a HDD failure I can always boot my Notebook and restore the C drive if necessary.

[montyp80]

Make sure you read the instructions carefully, or you'll kill your drive.

well i did not realize but i have already installed the updated firmware. But the problem is still there. It takes a while(bout 3 to 4 minutes!!!!!) to read any DVD and finally explorer window opens up showing it blank.

Also to make it more wierd It reads the CDs but not DVDs.

How can i clean the drive lense? Can anyone please suggest?

I need to sort this terribly....help guys.

cheers
Monty