Warranty cover on HD and RAM modification

[@9112992908026179]

Hi everybody,

I just received a SVS1312C5E and it has 4Go RAM and a 320Go HDD. I want to increase the ram, go for a SSD and get a warranty for 4 years. I have 3 questions:

1) If I buy the modules from anywhere except an affiliated sony dealer, will the warranty be still valid?

2) If not, is it possible to do it without breaking the warranty?

3) What is the maximum amount of memory I can put in this computer?

Thank you for your help,

Cédric

[Thalamus. · Accepted solution]

@9112992908026179 wrote:
1) If I buy the modules from anywhere except an affiliated sony dealer, will the warranty be still valid?
2) If not, is it possible to do it without breaking the warranty?

Sony offiical stance -

Notes on Adding and Removing Memory Modules
Before adding or removing memory modules, read the following precautions thoroughly.
      Your VAIO computer and memory modules use high precision components and electronic connector technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: 
      You should contact your dealer to install a new memory module. 
      You should not install a memory module by yourself, if you are not familiar with upgrading memory on a computer. 
      You should not touch the connectors or open the memory module compartment cover. 
      For assistance, contact an authorized Sony service/support center. To find the nearest center or agent, refer to online support website.[Details]
      If you add or remove memory modules by yourself, your VAIO computer may result in malfunction or accident caused by breakage of slot and module, or connection mistake. In this case, repair fee will be charged. 
      Be careful not to injure your hands or fingers with sharp edges of the memory module, inner components, or circuit boards of your VAIO computer. 
      Be careful not to catch your fingers on any inner cables of your VAIO computer, as the cable may become loose or disconnected. 
      If your VAIO computer is turned on while liquid such as water or other foreign object remains inside, it may cause a fire. Be sure to remove any foreign objects and attach the memory module compartment cover before turning on your VAIO computer. 
      Sony does not guarantee that third party memory modules will work in your VAIO computer. For information on third party memory modules, consult the respective sales dealers. 
      Be sure to turn off your VAIO computer and peripherals and disconnect all attachments and connection cables before adding or removing memory modules. Failure to do so may cause damage to the memory module, your VAIO computer, or peripheral devices. 
      To prevent damage from electrostatic discharge to memory modules, follow the instructions below: 
      Do not work at a place that produces static electricity easily, such as on a carpet. 
      Before adding or removing memory modules, touch an external metal object from your VAIO computer to eliminate static electricity. Do not touch any metal parts inside the computer. 
      Do not open the memory module package before you are ready to install the module. The package protects the module from ESD (electrostatic discharge). To store the module, cover it with an antistatic bag or a sheet of aluminum foil. 
      When holding a memory module, do not touch the chips or electrical terminal of the module. 
      Do not insert a memory module into the slot facing in wrong direction. It may cause damage to the module or slot, or cause the circuit board to catch fire. 
      Use a screwdriver that matches the size of the screw (such as a miniature screwdriver). 
      Do not remove or loosen screws that are not specified to be removed. 

@9112992908026179 wrote:
2) If not, is it possible to do it without breaking the warranty?

However at your own risk & as long as you are competent enough to upgrade the RAM on your Vaio then you should be fine, several users have done this before & Sony even supply a guide in your models trobleshooting guide -  -

@9112992908026179 wrote:
3) What is the maximum amount of memory I can put in this computer?

I can not find the maximum amount of Ram that your SVS1312C5E supports as Sony have not listed the specifications info on the support site..

However I pretty sure your vaio has 4GB fixed Ram & can support upto 12GB..

However if you use the Crucial.com memory system scanner it will guide you on what Ram upgrade is supported for your Vaio - Crucial Memory Scanner

The good thing about the Crucial site is that they offer a guarantee on the compatible RAM upgrades they suggest..

[Blencogo]

Hi Cédric and welcome.

This is always a difficult question but in Europe it is generally accepted that adding memory modules does not invalidate the warranty so long as you are careful and follow the guidelines in Thalamus's answer.. 

It is also accepted that replacing the HDD/SSD does invalidate the warranty.

This will have to be your decision as you have to prepared to lose your warranty - the question you must ask yourself is can you replace the original component undetected in the event of a repair?

Maximum memory for this model is 12GB.  I think 4GB is soldered in and there are 2 additional memory slots which can take 4GB each.

[@9112992908026179]

Hi,

Thank you for your quick and precise answer.

From the crucial website, it says there is one slot and it can go up to 12Gb.