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MDR-1000X broken

Aleks1234
New

MDR-1000X broken

Hi 

My pair of MDR-1000X headphones is broken 😞 

There is a crack in each side in the link between the headband and the earphones. 

I can see that it is a general problem but is it something that SONY acknowledge?

I still have the receipt and the warranty on the product is still valid.

/
Aleks   IMG_2452.JPGIMG_4187.JPGIMG_6755.JPG




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Sean_Mc
Moderator

Hi Aleks,

 

Welcome to the Sony Community.

 

I would recommend getting in touch with the support team for further advice here.

 

Best wishes,

Sean Mc