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Sony mdr zx770bn won’t enter pairing mode

Sony mdr zx770bn won’t enter pairing mode

Hi

I have had the Sony mdr zx770bn headphones for just over a year and have always used them via bluetooth with my iPhone without an issue.

They recently would not pair with my iPhone and would not enter pairing mode.

I have performed a reset and restored factory settings.

The headphones should now automatically enter pairing mode when turned on but they do not. I get two blue lights and then a red light.

Even if I try and force pairing mode by holding a the power button for seven seconds I still get the same lights flashing.

I have searched online but can’t find anything that details what this flashing sequence means.

Any help would be much appreciated.

Thanks

Em
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

Please see the following Help Guide when pairing and connecting with an iPhone. 

 

If you're still having issues connecting it might be best to speak to the Support team regarding this here.

 

Best wishes,

Sean Mc