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WF-1000X won't turn on or charge

bender.kw
New

WF-1000X won't turn on or charge

Just purchased a pair of these headphones. The left ear piece won't charge and won't turn on. It also flashes red when on the charging station. Is there any fix?

3 REPLIES 3
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jojo-76
Community Team

Hi bender.kw

you are writing in italian section of Sony's Forum...here it's the English one:

https://community.sony.co.uk/t5/english-community/ct-p/en

profile.country.GB.title
Mick_D
Moderator

Hi @bender.kw, welcome to the Community.

 

It does sound as if there is a fault with the left earpiece. I'd suggest returning them to the store and getting a replacement. 

 

Cheers

Mick

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Sonyvores
Contributor

if it blinks it means usually that you haven't used it for a long time and won't charge.

take out both earpiece and click on the units buttons and keep for a few seconds.

THen it should reset and work again properly.