wf-1000xm3 voice call issue - robotic sounding

[chfoong]

I have a pair of wf-1000xm3 that bought a few weeks back. Audio for music is fantastic but not so much for voice calls. Without fail, for all the meetings I did through iPhone, MacBook (zoom, slack), started out fine and clear, but inevitably became robotic-sounding after 10/15 minutes(that was what people in the call said, under quiet or public environment). Anyone experience such issue? I am on firmware 1.3.0. Thanks!

[jumpsuit]

Hi @chfoong  and welcome to the Community

Have you tried a reset on the headphones?

If that doesn't work you should probably contact Support.

Details here 

Hope this helps.