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I have automatic power off set to 5 minutes, but headphones never turn off after 5 minutes, they take much longer. I have tried to reset to factory settings, checked headphone firmware version (version 4.2.2) and checked troubleshooting section in online help guide - no success.
Standard scenario: I pause music, take off headphones and leave them on desk. Then leave headphones untouched for more than 5 minutes - some times the phone is next to headphones, and other times the phone is moved out of range of the headset. But the end result is the same - headphones are still on when I return to desk, even after 10-15 minutes..
Anyone else have this problem?
Hi there,
Welcome to the Sony Community.
As you've already tried resetting the headphones and have the latest software update, I would suggest getting in touch with the support team for further help with this here.
Let me know how you get on?
Best wishes,
Sean