I can't transfer video files from my phone to my computer

[victorjohna]

I am unable to tranfer videos taken in the mobile to my computer. I was able to do it earlier through Sony pc companion and mediago

[Jatin_zap]

Thankds for replying but its not working i tried that

[Emir1]

That sounds strange, at which step do you experience that it does not work? Where do you get stuck? Also, could you please let me know which Computer operative system it is that you're running?

Thank you and I hope to hear from you soon!

[victor1961]

the problem still continues. 

Secondly, I am able to display the photos taken with the mobile onto my tv screen using the cast function.

But the same I am not able to do with the videos. It says this video is an unsupported format. 

I own a sony bravia tv

with love

Victor