Forget screen pin code

[Shabeer-Shareef]

Hello all 

A couple of days ago I changed my xperia xz2 compact pin code required after restart the device. Now I forget the pin code and can't unlock the screen after restart. The main issue is that the date is changed in my cellphone and I can not erase my device through Google. Someone plz help me. Thanks 

[_alexdon_]

@Shabeer-Shareef one question: how exactly did you manage to change the date? Is it your phone or someone else's?

Can you share a proof of purchase before we start debugging?

[Shabeer-Shareef]

[Shabeer-Shareef]

[Shabeer-Shareef]

I've posted my device and it's packing  photos. 

Date was changed by my self 2 days ago. To get some crystals and gems in a game I changed the to upcoming days. But before restarting the device I forget to change the date again to normal 😢

[Shabeer-Shareef]

I'm really very sad and worried about my device. 

Plz help me in this issue. 

If you have any solution, plz plz plz tell me. 

[_alexdon_]

@Shabeer-Shareef I find it strange though, not even google helps in this situation. It would be worth a try to repair using Xperia Companion as presented below:

https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-xz2/articles/S...

However, the biggest problem is that you cannot backup your files.

[Shabeer-Shareef]

Yes this is the big loss for me. 

But if someone help me to get access to my cellphone back. 

I'll be very grateful. 

Thanks 

[_alexdon_]

@Shabeer-Shareef Can you please let us know how exactly google will not let you change passwords?

https://support.google.com/mail/answer/41078?co=GENIE.Platform%3DAndroid&hl=en

I think that having access to the account (your password) should let you reset.

[Shabeer-Shareef]

Due to date in my device is advanced that's why  device could not connect with Internet. So by Google I can't erase my device.