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Volume button and Camera buttons are little shakey!!!

Yahyavt
Visitor

Volume button and Camera buttons are little shakey!!!

My 1 week old  xperia xz1 dual sim phone's Volume and camera Key's are shaking, is it normal ? Some one please tell me.

5 REPLIES 5
CameronT
Champion

Hi @John131, welcome to the community.

I am not sure what you mean by shakey. Do they rattle or feel loose?

Yahyavt
Visitor

Yes, they both feel loose. Is that normal? If not, this will affect the waterproofing?

CameronT
Champion

There should be a little give so you can press the buttons but they shouldn't be loose. If you want to test if the phone is waterproof I recommend you contact your Local support team and ask for a vacuum pressure test.

banjohumphrey
Visitor

I have the same issue, my phone is 1 day old and I just noticed the volume button is a little loose in the socket, although it's only a very small amount so I am not sure if it is just normal or not?

Mine is actually an Xperia XZ1 compact 

Yahyavt
Visitor

Thanks, 

The buttons work fine but it rattles, I will consider your advice to visit sony service center.