Join now - be part of our community!

Xperia XZ start hanging alot after nougat update

Soh
Visitor

Xperia XZ start hanging alot after nougat update

Hi everyone I purchased this smartphone about 2 month before, in beginning it was working flawlessly n I was satisfied from its performance. But since Obama nougat it's routine performance effected badly because it start heating n hanging during Skype calls browsing Facebook n playing mid processing games.
Even during Skype calls it take lot of time to open whatsapp or Facebook n during that process it becomes hot like pressure cooker. I used Galaxy Note 4 for 2 years n trust me I didn't face anything annoyed like this n don't forget Note 4 has low processing power as compared to this crop. I am really upset from this situation I also make hard reset but that two didn't solve my problem I have installed about 170 different apps including games.
Any solution please
78 REPLIES 78
NSeregin
Visitor


@Igniz wrote:

Try the following 

1.Do Software repair using Xperia  Companion. 

2.After installation turn of battery care and smart cleaner 

3.After doing the step 2 turn of the phone and then turn it back on. 

This solution might help


Thank you for your affords and willingness to help. But. This solution hasn't helped. For some time it seemed to become better, but finally everything has come as usual (((

Tried several times. Nothing. 

I suppose it's better to downshift to 7.0.0 software and compare. How do you think?? 

Igniz
Visitor

@NSeregin 

If ur downgrading... then go for the marshmallow update... It is more stable than nougat. Also battery runtime is more better in marshmallow

WicKeD96
Visitor

Uninstall facebook app. Or deactive it

Ocean_
Visitor

Hello there. I'm having the same issue. I've tried safe mode and it works okay in safe mode. But as soon as I change to normal mode and use the application it starts to heat and freeze while using apps. Sometimes it takes ages even to go to settings or just to home screen. I'm using my XZ for 4 months. Freezing and heating issues began approximately a week ago. Any advice please? 

Igniz
Visitor

Ocean_

If it is working in safe mode then definitely some app is causing this problem. One way is to find that app and uninstall it. Other way is to do a factory reset. 

FYI there is July security patch update releasing today before doing the above try installing it and see if issue is solved. 

Igniz
Visitor

Are u in the developer mode if not go to settings>about phone> and tap 3 or 4 times on the Build Number until it says ur a developer. After doing this go back to settings and select developer options and open running services. In running services it shows the realtime ram usage of the phone. Plz take a screenshot of that and send it to me

100rabh
Visitor

I'll tell you one guys one thing , it's not the Facebook app which makes the phone hang .

Uninstall Facebook messenger app which makes the phone slow n Sluggish . You can download Messenger lite which works like a charm n is an official app

JamsP
Visitor

Since the last 2 updates, my Xperia XZ has been heating without even being used and is frequently marking high usage of RAM. Following the same the performance is highly effected. How to correct these issues. 

profile.country.US.title
Qatrium
Expert

@JamsP

Some users reported that disabling Google Feed and Google Assistant will fix these symptoms.

jroen
Visitor

hahahahah... uninstall facebook... yeah, i just tried that last week.... guess what.... its a system-app now    : '(