Cannot share photos to Google+ from my Z3+

[mal8081]

Hi everyone, 

I recently bought a Z3+ and I'm very happy with it, except for this issue. 

When I try share photos to Google+ they never actually get there. When I look at my google+ page there's just a refresh icon. 

On my phone, I don't get a confirmation that the file has been succssfully uploaded like I do when I share to Facebook. 

I have no problems sharing photos to any other app/service, it's just Google+

I thought it might be some sort of weird photo format issue, but if I copy the photos to my laptop and upload from there then there are no issues. 

I'm hoping I'm just missing some setting somewhere in the phone, anyone go any ideas what might be causing this behaviour? 

Thanks, 

mal.

[Uliwooly]

@mal808

do you have a taskiller or antivirus app? how fast is your connection? is it through data or wifi?

[Phy · Accepted solution]

Try to clear the Google+ app data.

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the Google+ app.
5. Tap Force stop > Clear data.
6. Restart the phone

[mal8081]

Hi there @uliwooly , 

This happens whether I'm on wifi or not, my connection is 4G, my WIFI is 100/100 mbps down/up. 

The phone came with an antivirus app preinstalled, I uninstalled it a couple of weeks ago, the problem still persists.

[mal8081]

@Phy - Great! This seems to have fixed the issue! 

Thank you very much!! 

Can you explain what the problem was? 

[Phy]

Maybe Google+ was auto-uploading pictures and videos