Clear credentials greyed out and I would like to remove pattern lock... Help please?!

[Marchhare]

Hey there,

I set a pattern lock on my phone but I would now like to remove it. The clear credentials option is greyed out and I can't select it. I haven't encrypted anything to my knowledge and I don't know where to go from here.

I really appreciate your help.

[Marchhare]

That's great, worked like a treat! The k you so much for your patience and time.

[_alexdon_]

Wow, that was a tough one indeed. Anytime.

[Christofer]

I'm glad you were able to figure this out in the end!