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Light sensor not working after lollipop update

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daltzi
Visitor

Light sensor not working after lollipop update

I run the diagnostic test on my device after the update and light sensor failed.it worked normally with kit Kat 4.4.4! Another bug? Can anyone help?
1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@daltzi

I agree with @darp   I haven't been able to recreate your issue, it could be that an app it's creating this issue, @SomeQuickAdvice boot on safe mode and run diagnostics again or repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

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27 REPLIES 27
SomeQuickAdvice
Visitor

I have no problem with my sensors. 

Do you see the same problem in service menu?

Dial: *#*#7378423#*#* goto: service tests > Ambient Light Sensor

If so, I suggest soft reset (hold volume up + power key a few seconds)

daltzi
Visitor

Nope.. working fine in service menu!!  

SomeQuickAdvice
Visitor

Then the issue is probably within the diagnostic app itself. 

darp
Visitor

Same here, light sensor not working after update. Screen not turning off on calls. CPU-Z shows 5-25 lux.

profile.country.GB.title
Uliwooly
Expert

@daltzi

I agree with @darp   I haven't been able to recreate your issue, it could be that an app it's creating this issue, @SomeQuickAdvice boot on safe mode and run diagnostics again or repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

daltzi
Visitor

It was the app....i deleted. Everything seems to work properly!

Thank you all for the help!

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Uliwooly
Expert

@daltzi

Anytime

bozkovic
Visitor

Which app and how u delete it? I have same problem with light sensor on my z3 compact

daltzi
Visitor

The app is Diagnostics, and i deleted it as any app. Settings--> Apps