No LTE network connectivity with Z5 Premium

[Melon169]

Hi... please help.

I got a Sony Z5 Premium as a Christmas gift from Hong Kong.  The phone is unlocked and it was working in HK; however, when I bring it back to Canada and got onto the Rogers network, I can't seem to get any LTE (or 4G) connectivity.

Please help....

thanks

[Uliwooly]

@Melon169

How old is the nano SIM card? is it a NANO SIM card or did you trimmed/cut an old SIM card? 

[Phy · Accepted solution]

1. Settings
2. More
3. Internet Settings
4. Accept

[Melon169]

The nano sim I'm using is about 6 months old and it works when I switch the SIM back to my Samsung S6 edge phone (I don't like that phone).  

[Uliwooly]

@Melon169

I don't blame you, who likes that fugly phone , follow @Phy's advice and download the APN settings.

[Melon169]

So I tried what  @Phy told me and as soon as I get to the Internet Setting screen, it asked to connecto Wifi first.  Should I do that?

[Uliwooly]

@Melon169

test it

[Melon169]

Yes, it works.  Thank you!!!

You guys are genius.

[Uliwooly]

@Melon169

Excellent