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Re: on body detection is gone after factory reset of my phone

SOLVED
Jyho
Visitor

Re: on body detection is gone after factory reset of my phone

Theres the link, please take alook. Notice that the first photo has no on body detection. On the 2nd and 3rd photo, notice that on the upper part of the picture, theres always an indication of the batterry, time, and signal. Notice that from any screen, it doesnt go away, evev in viber.. Those are the changes upon installing lollipop then restoring it to factory setting. Can you help me fix this? I want the on body detection back and move away that indicaton of battery and time from any screen because its annoying, and its always there.. Please fix this Slightly_frowning_Face
51 REPLIES 51
profile.country.US.title
Qatrium
Expert

Ok go to step 3 directly, restarting your phone.

Jyho
Visitor

Done restarting, but its still not there
profile.country.US.title
Qatrium
Expert

You completed all the steps and your On-body detection didn't work?

Jyho
Visitor

I cant move on to step 5 because the on body detection is not there
Jyho
Visitor

Theres no on body detection option
profile.country.US.title
Qatrium
Expert

So in your smart lock menu you can only find trusted devices, places, face and voice only?

Jyho
Visitor

YES exactly... upon resetting my phone to its factory reset while it is already lollipop, i lost my on body detection
Jyho
Visitor

I searched everything on google and found no solution at all, except for one blogger and we have the same issue, theres only two of us experiencing this issue
profile.country.US.title
Qatrium
Expert

Ok, now I can know what's your problem exactly. You Google Play Services app might be out of date.

- First go to Settings -> Security -> Turn on the option "Unknown sources"

- Go to this site called APKMirror to download latest version of Google Play Services. Do this from your phone and install the APK file that will be downloaded.

- Restart your phone.

- On-body detection should appear there, it might take up to few hours to find it back again.

Jyho
Visitor

Ok ill try it then il feedback