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Sony Xperia Z CC603 not booting/charges only when off/constant bootloop/tried everything

SOLVED
AlmightyBurge
Visitor

Sony Xperia Z CC603 not booting/charges only when off/constant bootloop/tried everything

Hello,

I have a Sony Xperia Z CC603. Basically my phone is in a constant bootloop. I some whole managed to get it to turn on for a 30 seconds or so about 2 weeks ago when I encountered the problem. It was getting low on battery and I plugged my charger in and it would not charge and therefore went down to 0% and died. I have had a problem with the charger port before but it isn't that this time as it was working perfectly after that was replaced.

List of what I've tried:

- Sony PC Companion & repairing phone method - Works well and goe's through the whole process until at the end when you obviously have to turn on the device. Device doesn't turn on. Shows sony logo goe's black but screen is still on --> bootloop

- SUS is now not in use but I did try to download an old version of the program to no avail

- Tried some guys hardware fix solution on XDA forums whereby I had to wire a specific terminal on the battery to the phone - Didn't work

- Bought a new battery and replaced old battery also wired like the guy said in the XDA forums as I mentioned ^ - Didn't work

- Used flashtool to flash a new generic firmware on device but as it device won't turn on - Didn't work

- Tried various Vol Up & Power, Vol Down & Power, Vol Up as plug in to get blue light, Vol Down as plug in to get flash mode green light and red light sort of flash after one another very briefly - None of these worked

- Tried leaving it without charge. Charging it for an hour or two straight. - None of these work because it doesn't charge properly due to the bootloop & it can't turn on 😕

PLEASE IF YOU HAVE ANY SUGGESTIONS EVEN IF THEY ARE SLIGHT VARIATIONS AS TO WHAT I'VE MENTIONED PLEASE SAY AND I'LL LET YOU KNOW HOW THEY GET ON.

1 ACCEPTED SOLUTION

Accepted Solutions
AlmightyBurge
Visitor

UPDATE: I bought a Sony Xperia Dock & the phone charges fines on that when on.

So basically it will not charge via cable unless the phone is off, it isn't recognised by the computer unless connected with vol up or down held down and off.

It will charge when on / off on the dock and will boot up.

Very temperamental when off the dock and on and will occasionally cut out

Not sure if it's always showing correct battery percentage. Sim card is entered but isn't recognised as being entered. Haven't pur memory card in yet.

Is there anyway at this stage for me to recover any internal memory I lost from resetting it, in the current state my phone is in?

Will probably sell as faulty and buy a new OnePlus One (hate to say it but don't think I will be buying a Sony phone anytime soon 😕 )

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14 REPLIES 14
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Uliwooly
Expert

How about if you remove both the SIM and SD cards and try to boot again 

Phy
Legend
Legend
Thommo
Genius

How will a phone enter Safemode if it can't be fully switched on?

AlmightyBurge
Visitor

Just removed sim card and sd and tried to boot again and no result

AlmightyBurge
Visitor

& as stated above, I am unable to boot into safemode as it won't turn on at all

Thommo
Genius

Sounds like you have tried everything with no luck - Just to make sure are you flashing the correct firmware model version and not a one from a a different model version of the XZ as this can happen what you are describing but if you are flashing the correct version then I fear the worst and your phone has gone

Phy
Legend
Legend

@AlmightyBurge said the phone is on a constant bootloop I thought safe mode could help as it could've been an app acting up
Thommo
Genius

A bootloop is it gets to the word Sony then restarts over and over so in order for a phone to enter safemode it needs to be fully booted

Phy
Legend
Legend

@Thommo I am aware of what a bootloop is. However, I didn't think it would hurt to try and see if it was possible to get it to boot. However, If what I suggested is not right thank you for correcting me.