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Sony Xperia Z- Not Charging

tinab
Visitor

Sony Xperia Z- Not Charging

Hello,

so last night I let my phone get to 0% (I know, stupid) and the I plugged it in

It was plugged in for 8 hours overnight, yet it is not turning on this morning

I tried a different charge for 20 minutes, still no result.

The LED light flashes red three times when I go to turn it on, what should I do?

31 REPLIES 31
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_alexdon_
Expert

Force shutdown(power button+vol up until the phone vibrates 3 times).Connect to wall charger and then turn it on.Never let your phone get to 0% again.

alexdon
tinab
Visitor

That didn't work, I held it for about a minute and it didn't vibrate

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_alexdon_
Expert

Connect the phone to PC,attempt to repair with sony update service.If still not working,take the phone to a sony service.

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
JakeSully
Contributor

when red dot flashes 3 times it means battery is drained down 0% and has nothing left make sure you use original charger connect it to the wall leave it like that for 1-2 hours check again if nothing then try using sony update service* this software will let you do fresh install while phone is off follow steps from program and see if this gets your phone back to life.

*Can't share links on forum anymore due to odd forum error i keep getting which is Please enter a vaild URL. error no mather what i write for a url it justs throws same error.

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_alexdon_
Expert

There seems to be some issues with the URL,but you can still post them.Just make sure to post exactly the link.

alexdon
JakeSully
Contributor

i did that but no mather what i do error presists still 😕

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_alexdon_
Expert

You are trying to edit one of your posts,right?Post normally,do not edit.

alexdon
JakeSully
Contributor

not really i was creating a new reply post and error came no mather what.

P.S sorry for going off topic here.

FolaKolami
Visitor

Thank YOU!!! This worked perfectly for me. Saved me a lot of stress Slightly_smiling_Face