Hiya sony I have just started with my Sony xperia z3 over a couple of days I have noticed my Sony xperia z3 has got a over heating problem it has been fine to me in have used it as you would problem is getting worse every quickly and I getting a little bit worried as I am only charging my phone temperature is getting higher it started at 27 and it's now on 36 it's getting little quickly to the maximum temperature 60 I was wondering if you could give me some troubleshooting on what to do next if my phone gets hotter I love this phone but I can't use it as I want playing games are worse tho even texting or calling or even if I am looking through my phone it gets hotter very quickly I moved from Sony xperia z3 compact gets hot that's why I moved to sony xperia z3 and I don't like how hot it's getting could you get sony to quickly send an update or something as I don't think this phone can handle the heat anymore
I not even started on videos and I don't think I want to I am only charging it and it's getting hotter then I have ever felt a phone get sorry about poor Spelling i can't hold my phone it's that hot I don't think this is normal just say I don't need turn the heating on lol
I use onedrive and yes Simpsons tapped out needs Internet but everything gets disabled when I turn off the screen but the problem is still there charging seems to be more hotter then anything at this point iav not tried video but taking pictures gets hot but I don't play games when it's charging definitely not why it's like it is most worrying is chargeing it's like it can't control it's self
You can try pressing the yellow botton next to the sim and plug it into charging for 2-3 hour's. Then turns it on and disable all functions. You cannot also lower screen brightness as the screen needs the most power. Leave it for few hours and then start using it and check. Alsou don't turn on the script brightness to maximum
Oh that's my best mate the yellow button lol even when the screen is locked and nearly every function is disabled it still gets to hot to handle ye it may be normal for the phone to heat up when charging but not this hot I been disabled nearly every add ons which are on the phone half of them are useless to me I made some space in got 10th out of 16 also with software etc I not really got that many apps on there and even when they are disabled it still gets really hot to the point I have to take the charger out even if it's not finished now iam sure that's not normally should happen in got Google Chrome running now and all the functions on the phone which I can't disable and it's getting hotter iav just this sec turned my phone on to reply n I can't have the phone bright it's always on lowish it can go even then battery dies and heats up in just turned the screen on from 100% and it's on 90 and dropping fast in a space of 2 minutes and all the battery saving settings are on and very little is using it
Reset your phone using PC companion.I had the same problem on a Nexus 4.Making a phone call nearly burnt my ear off.It was a software problem.Once I had performed a factory data reset on it,the phone was perfect. Never got hot again
I moved from z3 compact to z3 just to find out its got the same problem it seems to have done the trick but I not tried charging after resetting it i also disabled loads of Google and xperia add ons if I could I get rid of them lol there annoying I just don't seem the use on half of them and I don't think they are doing my battery any good but it is not bad as it was its not getting as hot as it was when I last replied just about I searched online to find out there is a problem with both xperias but hopefully when 5.0 arrives it should fix it i hope anyways thanks for your help
