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update

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bmpaddy3000
Visitor

update

I don't seem to be getting updates my phone is unbranded and I'm still on software 14.2.A.0.290
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1 ACCEPTED SOLUTION

Accepted Solutions
bmpaddy3000
Visitor

It's from carphone warehouse not camphone all there phones except iPhone are non network specific

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12 REPLIES 12
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_alexdon_
Expert

Did you try both PC companion and sony update service?

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

alexdon
bmpaddy3000
Visitor

I have tried both of these and have also reinstalled the software aswell I keep getting told that my phone is up to date when I know there has now been a few updates since my last one
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_alexdon_
Expert

Contact xperia care to get more info:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
bmpaddy3000
Visitor

Of I shall try that thank you
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_alexdon_
Expert

Keep us updated.

alexdon
bmpaddy3000
Visitor

Here the reply I received

Dear Patrick,

Thank you for contacting the Sony Xperia support centre.

We are sorry to hear you have not received the latest android update 4.4 Kittkatt for your Sony Xperia Z1.

We can confirm you may already have the latest software, depending on the date of purchase. Software updates are released at different times depending on operator and/or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device.

Android version: Google Android 4.4 (Kitkat)

Latest available software: 14.3.A.0.757

Release started: 2014-04-10

To find your device’s current software version:
Settings > About phone > Build number / version

This upgrade for your Xperia smartphone includes many improvements, such as:

Introducing Android 4.4.2 KitKat with many new features and enhancements
Updated Camera application and overall tuning to improve the camera experience
Enhanced email app
Stability, performance & battery improvements
We hope this helps

This doesn't really help much as I know there was a bug fix for the current version I have months ago which was jellybeans and I haven't even had that
FrontierGate
Contributor

unbranded, so what is your model number and which country? http://en.wikipedia.org/wiki/Sony_Xperia_Z1
bmpaddy3000
Visitor

My model number is c6903 and it's UK I gotta from from camphone warehouse they pretty much only use unbranded phones
bmpaddy3000
Visitor

It's from carphone warehouse not camphone all there phones except iPhone are non network specific