Xperia Z5C Mobile Data Issue Vodafone

[Infirmir]

Hi,

Whenever I use mobile data - I can't use it. Chrome times out on google.com. No other app works with mobile data.

Wifi is fine though - it works and I can call/receive and send/receive texts.

I've done the following:

• Reinstalled Software
• Texted 'WEB' to 40127 and reinstalled MMS and Web Config
• Used the 'Internet settings' function to download internet/mms config after restoring APN to default.

Any suggestions on next steps? (I will go to Vodafone some time this week to see if it's anything on their end)

[Uliwooly]

@Infirmir

What if you enter the APN settings manually? 

settings > more > mobile networks > APN 

you can google them, google: APN settings Vodafone __country___

[Infirmir]

Still the same  

I used the following settings

Name - Vodafone Internet
APN - internet
Username - web
Password - web
MMSC - http://mms.vodafone.co.uk/servlets/mms
MMS Proxy - 212.183.137.12
MMS Port - 8799
Authentication type - PAP
APN type - *

[Uliwooly]

@Infirmir

settings > about phone > status > signal strength > what do you see?

also how old is your SIM card?

is it a NANO SIM card? 

[Infirmir]

Signal Strength: -103 dBm 37 asu

Sim card age: few months

NANO Sim Card: Yes

[Uliwooly]

@Infirmir

that's not a very good connection, contact them and ask them if there's a network coverage issue in your area.

[Christofer · Accepted solution]

Hi @Infirmir,

You could also try changing your phone network mode to 3G/GSM by going to Settings > More > Mobile networks > Preferred network type and see if that makes a difference in this case.

If not, then it would a good idea to get in touch with your operator.