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Hi, Sony 4k tv stopped responding to remote, voice control would still work though. Did a factory reset hoping that would cure it… sadly not.. all I have done is bricked my telly as it won’t go off the welcome setup screen as the remote won’t work. Have checked and getting a signal from the remote, checked with phone.
Getting a universal remote to check that’s not the issue.
but any help would be appreciated.
Andy
Most likely the IR sensor went faulty, so yea at this point the TV will need to be repaired.