STR DN1050 - Turning on removes TV changels

[hamblins]

I just attached my new STR DN1050 to my Sony Bravia TV.

I have an issues with TV channels disappearing when I turn on the DN1050 receiver.  

With the receiver in standby, I can view (for example) BBC News HD.

As soon as I turn the receiver on, I get a split second of audio from both the TV and the surround sound, then the feed goes dark (video and audio) and the the TV displays "No Signal".

If I put the DN1050 back into standby mode, video and audio are restored.

Firwmare / software on both TV and Receiver are up-to date, and other chanels such as (BBC1 HD) work fine.

I have tried toggling CEC and HDMI pass-through features, both of which have no effect.

Any suggesttions - really don't want to sent the STR back as it seems a great piece of kit?

Many thanks

Jim

[Anonymous · Accepted solution]

Hi there

It sounds like some type of electronic 'EM' interferrence. 

• Advise getting decent quality 'shielded' HDMI and aerial cables
• Separate the aerial cable as far as possible away from the HDMI and power cables (i.e. dont bundle them up together)
• Try some 'ferrite' cores - these can help.  Need to get the right size to fit your aerial/HDMI/Power cables. 

Cheers

[hamblins]

Worked! Many thanks for the suggestion.

J

[Anonymous]

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