Cant Download Vaio Care

[gastyli]

I go to the correct page in support and select download but I get error message that ftp server has not responded.

tried different browsers but still the same. Any ideas where I can get this from please as it seems to have disappeared off my laptop ?

[rich912]

Hi gastyli,

This may be a temporary glitch on the server but without knowing your Vaio model we cannot check whether the download works at our end.

Rich

[gastyli]

Thanks rich good point :smileyblush:

Sony Vaio VPCEE2E1E

In fact even using the Sony  Update option on my Vaio it returns a similar message

Message was edited by: gastyli

[rich912]

Hi gastyli,

It downloads fine on my machine VAIO Care - 6.4.2.11150 (EP0000261503.exe) size 58.0MB.

I suggest that you try downloading with your security software temporarily disabled.

Rich

[rich912]

Hi gastyli,

Downloaded from the Sony UK site...

http://www.sony.co.uk/support/en/product/VPCEE2E1E_WI/downloads/EP0000261503_6068

Rich

[rich912 · Accepted solution]

...and also the original utility from:

http://www.sony.co.uk/support/en/product/VPCEE2E1E_WI/downloads/VAIO_Care_6.0.0.15080_5105

Both work.

Rich

[gastyli]

I can download from the US website...presumably for the wrong model but from the UK site for minr. What URL are you using rich ?

Mine is

ftp:vaio-link.com/pub/vaio/updates/EP0000261503.exe

Message was edited by: gastyli

[gastyli]

yep...either of those URLs work...thanks again rich

[rich912]

You’re welcome gastyli:smileyhappy: