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WH-1000XM5 mic won't connect to laptop

profile.country.GB.title
sociablezh
New

WH-1000XM5 mic won't connect to laptop

I have followed instructions here:
https://www.sony.co.uk/electronics/support/articles/00199243?cid=sco-eu-twresponses


However, when I connect my headset to my laptop, I can use them for Audio, but no mic option is shown.
This is on a Windows 10 Laptop. 

1 REPLY 1
profile.country.PH.title
MarlonUk1
Expert

hello @sociablezh 
have you tried to change the settings on the Windows Setting? change microphone from default to the headset connected