Notifications not changing

[Unclehairy]

New Xperia 1 .

Every time I get a new phone call or a missed call the Notification doesn't disappear?

Even when I get a new message it doesn't go.

Phone is forever showing a number 1 on phone calls and messages, I deleted all and still showing, Even done a restart, but that did nothing??

Anyone no how to sort this?

[NunoSEN2]

Hi @Unclehairy;

Have you tried clearing Phone app data and cache? (long press on Phone app>app info>storage>clear cache and clear data).

[Gilgameshuk]

Clear cache by pressing and holding power button together with volume up.

Hold until you feel one vibration then keep on holding for a further three, then simply power on the phone as normal.

[tutti2000]

Hello,

I tried deleting the cache and all data. I also stopped the service and I also pressed volume up plus power button until it vibrates plus five seconds and started the phone. The bubble for missed cals is still there.

Any other ideas??

[Lord_viridis]

Hi all, 

Can you see if trying the following helps remedy the issue please.:

When noticing the issue, switch to any other tabs (Favourites/Contacts) from Recent tab and minimize the app, badge will disappear as expected.

Can you comment if this works for you.

Many thanks guys.

[SAWIG]

I have this same bug since I have gotten the phone. Sometimes the trouble shooting steps will fix it and sometimes it wont. It seems most sensitve to MMS messages.

[azzido]

I have same issue. It's not only for the phone but also for sms stock app, stock e-mail app and I think sometimes 3rd party apps too. 

It is eeird, but after some longerbperiod those notifications numbers are gone by itself (about a week or so later). Until of course new notification is shown. I think it may disappear when I restart the phone but I am not sure. Will share a screenshots when I will have this again. 

[Semih61]

İ had this exact same problem a few times now. Sometimes it dissappears after a few mins but in one occasion the missed call notification stayed for hours. Really annoying