BDP S370 no longer finds DLNA devices

[jezzer99]

I've been running the S370 with a DLNA server on a NAS box for a couple of months. In the last few days its ability to connect to ANY DLNA server has dissappeared. If I try Connection Server Diagnostics, it sees the NAS box, but states "The server does not support DLNA". Well it did !!!

It does this for every DLNA server. I have even tried TVersity running on a PC. Same problem.

However, if I try XBMC running on a laptop, it can see the DLNA servers fine and I can browse their contents.

Can anyone explain why the S370 thinks none of my media servers support DLNA, because they all do.

[jezzer99]

Although I have suffered this problem in the past [and had the unit replaced], I haven't had any problems with the latest firmware.

The only time I've had a "Oh No, its happened again" moment was when the S370 reports its "waiting for the media server to start, try restarting the server". I did restart both media server and S370 and the issue was resolved. Phew !

On a side note, I have added a PS3 to my setup, and it "sees" my TVersity media server fine, although the S370 has never "seen" it (doesn't support DLNA!!).

Shows there's little consistency between Sony products as to how they support these DLNA standards.

[Bathfan]

Having suffered this problem myself I read this thread with some interest.  All the 'answers' are inetresting but seem to miss the point. The common denominator is the BDP S370.

Come on Sony own up there must be a firmware problem and it needs fixing - pronto.

[graheslo]

You may have to wait as Sony don't seem to be in any hurry to check this out although it does appear to affected a number of customers, not counting those who haven't found this forum.

Would be a simple process for Sony to check it, although the Tech support on this forum are quick to point the blame elsewhere and do not appear to want to take the customers complaints seriously.

[panoramaet]

My Sony BDP S370 also fails to reliably connect to the PC as a DLNA media server now even though it used to do just fine.  The problem started at the R.742 firmware update.  Typically the icon is greyed out, a message appears, "The server is currently starting up" and then suggests that I restart my PC with a  "Cannot start server" message.

Obviously this is a firmware problem since no other factors have changed and the problem is widespread.

I note that Sony sometimes makes mistakes, and would ask them to acknowledge this issue and produce a Firmware fix since the device does not perform as advertised currently and a competitor brand would be a better bet.

[muddichris]

Hi,

Don't know if this helps anyone here, but I was until recently having similar problems with my 370

It used to tell my my NAS (Linksys NMH, running twonky) was "starting up", however my xbox and laptop could access it just fine thru DLNA.

Reboots of both the NAS and 370 didnt help the situation, so I tried clearing out the server list on the 370 - at this point the NAS became greyed out (i think the message was something like "not a DLNA certified sever"?) - so all the kind of symptoms people have seen here...

Anyway, I decided to look to see if twonky could see my blu-ray player, so I had a look in the client config screen (http://:9000/config) and reset the client list, before turning the 370 back on (assuming that if it showed up on the list it would mean network comms were ok)

Now the surprising thing was that when i did this the BluRay was able to access the NAS again and has been able to ever since

Going back into Twonky, the client is now running under the "Generic DLNA 1.5" profile - I can't remember what it was before - if anyone else tries this to see if it works for them, could they record what profile the existing client settings are running under, before resetting their client list? - just changing it to the Generic 1.5 may be enough?

Either way, my guess is that something changed in the firmware which caused the 370 to identify itself differently to existing twonky connections, but surely Sony would check these things?

Anyway, hope this helps some of you out there?

[panoramaet]

I've posted a video of this problem here:

http://www.youtube.com/watch?v=ACjdve9uKxo

[papipapi68]

Same problem here for few months now. I have bdp s470 and lacie networkspace2 and sony had exact same symptoms after some update. Has anyone find a cure?

[panoramaet]

Problem seems to be fixed with this week's final and long-awaited firmware release.  Clear proof that is WAS the problem (obvious).

Thanks for fixing it Sony but, it took you a LONG time...and you were in denial about it as well, even to the extent that your employee Catmambo (above) advised us all to return the player to the shop.

Please listen to your customers next time: they may actually know something.

[danpeh]

What is the version number of that "final and long-awaited firmware release" that supposedly fixes this annoying problem? I checked as recently as this morning, but no new release showed up.

[danpeh]

Found the answer myself on the Sony web-site - the version you must be referring to is the M03.R.769 release on the 28th June 2011. Sounds great this resolves the problem for the S370, but I have a S470 which uses another firmware. Currently it has M04.R.752 from 10th February 2011 which shows all the same symptoms as those described in this thread.

Sony - when can I expect the corresponding changes to be released for the M04 firmware?