Missing Things After System Recovery

[a7med_360]

Ive just run a system recovery, and someone once told me on this forum i should i have the vaio camera capture utility pre built with my laptop(vaio ar21s) he also said if its not there do a system recovery.

Today ive ran a system rocvery (for a different reason) and installed all the drivers applications utilities etc and still i dont have the Vaio camera capture utility...any reasons why? and how i can download it?

I also dont seem to have the system resource management indicator by the system clock....how can i get it back there?

[a7med_360]

Also if someone can tell me why im getting so many pop-ups:|, ive installed norto 07, system fully update but spyware keeps on being downloaded from the pop-ups and norton blocks the spyware but doesnt block the pop-up.......theres something seriously going wrong here with my system recover........sorry for asking alot of help

[Thalamus.]

theres something seriously going wrong here with my system recover........sorry for asking alot of help

Hi a7med_360,

I don't think the system restore would be causing the problem..

If norton blocks the spyware but the popup remains it sounds like the infection has not been removed have you run a complete anti virus and spyware scan..?

For the spyware scan I suggest using something like the new AdAware 2007 Free or Spybot search and destroy ..

[a7med_360]

ive run a complete system scan already many times including custom scans but it doesnt detect anything ive deleted my temporary internet files but the norton report shows the files that is causing this, i delete them but with continous pop-ups downloading them its quite hard to see the actual cause...because its either a file which is allowing this or pop-ups downloading these files...its a really distraction every time i log onto www.club-vaio.com i get amazon pop-ups....wouldnt norton or windows detect spyware:| i never got this problem before my system recovery.............FYI all files are torjans....the security thing warns me a trojan.xxxxxx is trying to hack in but symantec blocked.....why isint it detected in the scans:|

[a7med_360]

Hi a7med_360,

I don't think the system restore would be causing the problem..

If norton blocks the spyware but the popup remains it sounds like the infection has not been removed have you run a complete anti virus and spyware scan..?

For the spyware scan I suggest using something like the new AdAware 2007 Free  or Spybot search and destroy ..

Thanks alo Thalmus I downloaded and ran a scan of Ad-Adare 2007 it has detected 98 infected files..im just amazed how norton didnt pick this up

[Thalamus.]

Hi a7med_360

Has this solved the trojan popup windows problem..?

[martyn158]

try this go to http://support.vaio.sony.co.uk/downloads/preinstalled/preinstalled.asp?site=voe_en_GB_cons&category=... and try reinstalling pre installed drivers and/or the pre installed utilities that is supposed to come with the vaio
i had the same problem on my vgn fe41z
did it work?

[a7med_360]

Hi a7med_360

Has this solved the trojan popup windows problem..?

There are a few files which are not being deleted which have saved themselves as part of the regis i delete them and re-scan and they appear again, pop-ups have decreased, but i still get some of them.....

Martyn158....
Thanks ill try that now, but what problems did u have

[a7med_360]

This is a screenshot of the two files that are continously coming back after being deleted.

[MattWilson]

They are in Quarrentine so they should affect your system as they have been contained there is just not the capibility to delete them but later updates may deleted. Have had that happen before.

[a7med_360]

Ive just put them into quanteee after deleting them after 6scans.......i put it in quarntee to show you what two file they are and if you have any other ideas of how to delete them.

Yes this is the first time this happend to me ive never had a virus, or spyware etc my system is always very well protected but since i did a sysm recovery everything seems to be going wrong, i didnt connect to the internet until i had norton running..